FAQ

1- What are the Rental Requirements?

  • The renter should be over 21 years old.

  • Valid Qatari driving licenses for Qatar residents, the driving licenses of GCC and International are acceptable for specific period.

  • An open and signed imprint of the credit card as guarantee.


 2- In case of Accident what should I do?

  • Call the police patrol and don't move the car from the location of accident until the police arrives.

  • Don't accept any liability; contact our office immediately for assistance and advice.

  • Ensure to get copy of police report for insurance company and repairs.

  • Client can not replace the damage vehicle without police report, and all necessary documents.

  • The replaced vehicle could be the same type or similar.


3- How fines will be charged if I left the country?

  • If the client incurs any fines during the lease, fines would be charged to the credit card.

4- If I return the vehicle early will I receive a refund for unused days?

  • Unfortunately, no refunds are given if the vehicle is returned, the remaining amount would be carried to the client can use for rent any time.

5- Can we request a certain type of car?

  • Unfortunately, we can never guarantee the make or model of any vehicle, this is why we do state it would be that vehicle or similar.

6- What is the minimum period of rental?

  • Every 24 hours, or any part of 24 hours is considered a day.

  • There is a one day minimum charge for all rentals. A delay of up to 59 minutes is acceptable.

  • In case of 60 minutes or longer delay the daily or extra day charge will be applied.

  • ¬†Rentals returned after due date without prior arrangements will be charged for extra time period.


7- Are there Mileage restrictions?

  • Mileage restrictions apply only on Luxury vehicle (150 KM per day)
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